Implementation Process

Our proven end to end implementation process ensures that your business processes are accurately and effectively transferred to HRG to let you focus on strategic efforts.

Implementation Phases

Phase 1- Knowledge Transfer

The HRG Philippines Team observes and records activities performed by the client Subject Matter Expert (SME) via web conferencing.

Phase 2 - Process Documentation

Process documentation is created (if not available) by the Philippines team and reviewed with the client SME.

Phase 3 - Reverse Knowledge Transfer

The client SME observes the allocated activities performed by the Philippines team.

Phase 4 - Go Live

The Philippines team starts performing the activities.

Phase 5 - Communication & Reporting

Periodic updates and reporting are provided to ensure activities are performed with high quality and in a timely manner.